Deliveries & Returns Policy – Clontarf Interiors Online Store
Clontarf Interiors will make every effort to ensure you receive your order on-time and in accordance with your preferred delivery option. Should your item(s) be out of stock and we cannot fulfil your order within the time scales requested, we will contact you immediately to advise you of best estimated delivery date.
Online Credit/Debit Card Payments
Payment will be debited from your Credit/Debit cards when your order is ready to be dispatched and payment is approved. Notification of order dispatch will be then emailed to you.
Some item will have free deliver, they will be clearly marked “Free Delivery”.
All National (Ireland and Northern Ireland) deliveries cost €20 + vat or free when you spend €2,500 or more.
All UK deliveries cost €20 + vat or free when you spend €2,500 or more.
In the vast majority of instances Clontarf Interiors couriers are able to meet your preferred delivery criteria. However, on the rare occasion where due to unforeseen circumstances we fail to meet the desired service level, please contact us, and we will provide you with an updated ETA.
Clontarf Interiors unfortunately do not deliver outside of Ireland or the UK at the present time.
Returns & Refund Policy
This policy applies to all goods and services ordered from Clontarf Interiors. via our www.clontarfinteriors.ie online store.
Clontarf Interiors will refund 100% of the costs of the goods less delivery and any credit card transaction charges provided the goods are returned within 14 days from the date of despatch. When the goods are received back they must be unused and still in their original packaging with all labels and seals intact.
The cost of returning unwanted goods will be the responsibility of the purchaser. When returning goods please contact our Customer Care team: Phone us on 087 827 4858 or email us. If requested return the unopened consignment to the address which can be found on the Contact Us page of the website or any alternative address as instructed at the time.
It is recommended that you insure the consignment against damage or loss in transit if you use a courier or postal service to return the goods.
Damaged / Wrongly Despatched Goods.
In circumstances where goods are found to be faulty or the wrong goods have been despatched, Clontarf Interiors will replace or exchange the items. In circumstances where the error is due to the fault of Clontarf Interiors, we will arrange and pay all re-delivery and collection fees.
Clontarf Interiors should be notified immediately (not later than 14 calendar days after receipt of the items) of any goods which are found to be faulty or wrong. Please call us on +353 (0)87 827 4858 or email us and we will endeavour to rectify the situation as soon as possible.
In the unlikely event that a replacement item is out of stock at the time we are notified of the error, the purchaser will be offered a full refund of the sums paid, to include any additional charges applied to the transaction such as delivery and credit card charges.
Refunds will be processed once the faulty/ wrong items have been returned to us and we are satisfied that the goods are faulty or the wrong items were despatched. We shall endeavour to process all refunds within 5 working days from receipt of the goods. Refunds will be processed using the same credit or debit card used to purchase the goods.
To avoid delays in replacing goods, we shall process replacement items in the normal manner and refund against the original sale, this may result in another sale being processed against your account until the credit /refund is completed.
Wellfield House, Malahide Road, Dublin 17, D17 Y291, Ireland
Phone: 00353 (0)87 827 4858, Email: firstname.lastname@example.org